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Students Get a Taste of Shows

By Margo McCall -- Tradeshow Week, 3/29/2004

Students enrolled in the University of Nevada Las Vegas' hotel administration program may know in theory how to set up an event registration system or sell conference sponsorships. But now some of them will have an opportunity to apply those classroom lessons to the real world.

The inaugural Las Vegas Intl. Hospitality and Convention Summit, scheduled June 6-8 in UNLV's Stan Fulton Building, will not only provide educators a forum to present papers and soak up the latest on cutting-edge issues, but give two dozen students a taste of the workaday world.

The students will do everything from set up audiovisual and communications equipment and sell sponsorships to make over rooms and organize registration systems. "We're not trying to tell people what to do every step of the way. We'll give them a goal and they'll have to do whatever it takes to get to that goal, just like when you get a real job," said graduate student Kyung Ahn, who will manage the students.

The June conference is an outgrowth of the Convention/Expo Summit, an 11-year-old rotating event that has been held in a variety of locales, including Las Vegas and Hong Kong. Organizer Patti Shock, chair of UNLV's tourism and convention administration department, said she hopes that expanding the summit to include educators from throughout the hospitality industry – not just conventions – will enable her to double attendance to 200.

Shock said 43 papers have been submitted for peer review. The academic papers cover many of the same issues of current concern in the tradeshow industry: attrition, site selection and convention and visitors bureau ethics. "We teach the students about the same things that are in the headlines," she said.

This year also marks the first that a small tradeshow component is being added. Among the 16 expected tabletop exhibitors are several textbook publishers, the Intl. Assn. for Exhibition Management and the Las Vegas Convention & Visitors Authority. IAEM President Steven Hacker will speak on the importance of teaching exhibition management. A number of other industry representatives are scheduled to present, including David Kushner, executive director of the Professional Convention Management Assn., and Juli Jones, the Convention Industry Council's APEX project director.

The summit is being endorsed by the CIC, and Meeting Professionals Intl. is a major sponsor. Besides a golf outing, the event will offer tours of the Mandalay Bay Convention Center, the Sands Expo & Convention Center and the Bellagio and Venetian hotels. Among the hands-on workshops is a demonstration of the Expocad showfloor-layout program.

Shock said students will design the exhibitor prospectus. They'll also be on hand at a student help desk to assist attendees with transportation and restaurant or show reservations. One student with a Web design background will help with the HTML e-mails to be sent to potential attendees and sponsors.

"This is exciting," said Ahn. "This is not a fake hotel or a fake restaurant to design. This is a real convention."

There's no shortage of student interest. Participating in the summit will fulfill the requirements of a "capstone" class, said Ahn, who solicited resumes from prospective participants. "Some classes involve a lot of writing. People think this is going to be less work," he said.

UNLV's convention management classes are offered under the auspices of the William F. Harrah College of Hotel Administration. Students working toward hotel administration degrees can pursue concentrations in individual subject areas, including convention management. Due to the program's professional nature, students must complete an internship and 1,000 hours of work experience to graduate.

Many of the students helping with the summit currently work in the hospitality field, said Ahn, former convention services supervisor for New York New York. Ahn said the students will be meeting every other week to iron out their roles. He added that he will also be producing a planning document that can be used to guide future classes through the summit-organizing process.

Ahn entered the business in 1996, after earning an industrial engineering degree from University of Southern California and discovering he wasn't cut out for a desk job. He'd enjoyed working as a bartender while in school, so decided to enroll in UNLV's hotel management program. Ahn said that after he completes a dual master's degree in hotel administration and business administration he'd like to work at a boutique hotel.

College and University Tradeshow Programs
There are a number of North American two- and four-year colleges and universities that offer convention and tradeshow management
School NameLocationContactPhone
Four-Year Programs
Appalachian State UniversityBoone, N.C.Dana Clark(704) 262-6237
Baylor UniversityWaco, TexasJeff Tanner(817) 755-3523
Columbia CollegeColumbia, Mo.Arlin Epperson(314) 875-8700
Florida Intl. UniversityMiamiPeter Goffe(305) 948-4500
George Washington UniversityWashington, D.C.Matt Lonam(202) 994-0043
Georgia State UniversityAtlantaDebbie Robbe(404) 651-3512
Indiana-Purdue UniversityIndianapolisLinda Brothers(317) 274-0832
Mercyhurst CollegeErie, Pa.Paula Wolper(814) 824-2333
New Mexico State UniversityLas Cruces, N.M.Lynn Robbins(505) 646-5995
Northeastern State UniversityTahlequah, Okla.Penny Dotson(918) 456-5511
Roosevelt UniversityChicagoGerald F. Bober(312) 281-3174
San Jose State UniversitySan Jose, Calif.Kate Sullivan(408) 924-3007
Southern Illinois UniversityCarbondale, Ill.Trish Welsh(618) 453-7516
University of Central FloridaOrlandoDeborah Breiter(407) 823-2188
University of HoustonHoustonJeAnna Abbott(713) 743-2413
University of NevadaLas VegasPatti Shock(702) 895-0875
University of New HampshireDurham, N.H.Eileen McDonough Rogers(603) 862-2800
University of New OrleansNew OrleansGeorge G. Fenich(504) 280-6957
Virginia Polytechnic InstituteBlacksburg, Va.(703) 231-5515Howard Feiertag
Washington State UniversityPullman, Wash.Denney Rutherford(509) 355-4344
Two-Year Programs
Austin Community CollegeAustin, TexasVirginia Stipp Lawrence(512) 223-5174
Mt. Hood Community CollegeGresham, Ore.Court Carrier(503) 491-7486
Madison Area Technical CollegeMadison, Wis.Howard Reichbart(608) 246-6585
Northern Virginia Community CollegeAnnandale, Va.Janet Sperstad(703) 323-3457
Richland CollegeDallasM.T. Hickman(972) 238-6097
Skyline CollegeSan Bruno, Calif.Jerry Peel(415) 355-7000
Canadian Programs
Atlantic Tourism and Hospitality InstituteCharlottetown, Prince Edward IslandKathy Coffin-Sulis(902) 894-6819
College of the CaribooKamloops, British ColumbiaTed Wykes(250) 828-5366
Ryerson UniversityTorontoDuff Shaw(905) 608-1683
University of CalgaryCalgary, AlbertaLorn Sheehan(403) 220-8310

 

Convention Management a Major at UNLV

Finally, a university is offering a major in convention management. After years of fierce lobbying by professors, the Nevada Board of Regents in January approved the convention management major as part of the hotel management program.

"We're very excited. Meetings and events is a very, very popular area," said Patti Shock, chair of UNLV's tourism and convention administration department.

The major program, which begins this fall, will be offered online, in recognition of the fact that a large number of potential students don't live in Las Vegas. "I get so many e-mails from people all around the country. A lot of them are working in the business. They're place-bound, and can't relocate because of job, family or finances," she said.

International students comprise one-fifth of the hotel management program's students. Because the exhibitions industry is exploding in China, Korea and other Asian countries, Shock said she receives a large number of inquiries from students in that part of the world.

Approval of the convention management major is only the first step. A certificate program, offered both online and on campus, is being pursued, as is a complete bachelor's degree in meetings and events. "It's not if, it's when. The wheels turn very slowly in academia," Shock said.

Because Las Vegas is a major tradeshow city, Shock said, there's no shortage of part-time instructors for the program. Hiring a full-time faculty member with both a Ph.D. and practical experience for an opening this fall, however, is expected to be a little more difficult.

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