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Casting a Perfect Attendee Lure

Focused Pre-show Promotions Can Boost Booth Traffic

By Gary Tufel -- Tradeshow Week, 3/15/2004

With a little preparation, they can give an added dimension and visibility to exhibitors' efforts. Without them, exhibitors would have to rely largely on word of mouth or hope that attendees somehow find their way through a tangled show floor to their booths.

But there is a proviso: Pre-show promotions should be used judiciously and with discrimination. It's easy to go overboard and waste time, money and effort promoting to attendees who will never be your customers.

Bob Dallmeyer, president of RD Intl., said the first thing for exhibitors to do when planning and creating a pre-show promotion is to define the target audience, and tailor the promotion to reach that audience. When brainstorming the promotional effort, it's essential to understand what appeals to and motivates this target audience.

There are many ways to entice an audience, but it's important to keep the message of the promotion consistent with the company's image. If the promotion is tacky, it reflects badly on the exhibitor, Dallmeyer said. Such obvious promotions as sending a piece of a puzzle before the show to redeem at the booth for a prize, or sending a key beforehand that will unlock a door or safe in the booth and earn the attendee a gift, can be very effective, but should be used discriminately. Only send such items to qualified prospects – people who might really do business with you – and be sure any giveaways are branded with the company's logo and/or message.

Many exhibitors use pre-show postcards as promotions, often because they're cheap and easy. But, said Dallmeyer, "a postcard is merely a notification, unless it's part of a wider promotion that involves creativity and motivates attendees to come to the exhibit."

No matter what, he reiterated, don't use overkill – only promote your exhibit to your target audience.

 

Before Sending Pre-show Promotion Giveaways, Ask Yourself …

One of the most common ways to promote an exhibit before a show is to send prospects something they can redeem for a gift only by coming to the exhibit booth in person. Obviously, this gives the exhibitor a face-to-face selling opportunity – a good thing, to be sure, but there are opportunities and then there are opportunities.

E. Jane Lorimer, managing director of Lorimer Consulting, said there are a few questions to ask yourself to guide the process before launching a pre-show promotion:

  • Why are you giving something away? What role does the giveaway play in the exhibit marketing process?

The last thing an exhibitor should do is promote so widely that the target audience gets lost in the crowd. Consider whom you want to attract and what purpose the giveaway serves in that role. Examples: drawings for significant prizes will draw from every demographic in attendance, yet a small but significant computer accessory might be used to say "thank you" for watching a demo.

  • Did you get something back from the visitor?

"Something back" includes receiving qualifying information, or having visitors watch a demo or presentation or answer a product survey.

  • Is the item you're giving away useful and does it have value for the attendee?

If it's a gimmick that will get tossed after the novelty wears off, save your money.

  • Is it branded?

Lorimer said that at one show she won a PDA that was not branded, "and I cannot for the life of me remember who gave it to me." It was a waste of a good effort.

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