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Not the Perfect Place?

The How and Why of Overcoming a Less-Than-Great Booth Location

By Gary Tufel -- Tradeshow Week, 3/15/2004

Bob Thomas, president of Exhibit and Event Management and past chairman of the Trade Show Exhibitors Assn., has been managing tradeshows and marketing exhibits for more than 15 years. He said that the best way to overcome a difficult location – a corner, secondary hall, behind a column or dead-end aisle – is to work with show management to find a promotional opportunity that will bring attendees to you. "My favorite is 'footprints' or other logo applications on the aisle carpet leading to the booth. One client used hoof prints, because it is an organic farm products company and dairy products are its bread and butter."

Thomas also suggested that it might be possible to rent space in the lobby and give something away with your logo and booth number. You might use the giveaway to tell attendees that you're sponsoring refreshments or discounts, but be sure there is a big sign telling people that you dare them to find you.

The easiest and cheapest way to improve a less-than-perfect location is to use a pre-show mailing (paper or electronic) to tell your favorite clients and most desired potential clients how to find you. Give them a map and make it worth their while if they get there, Thomas said.

Arthur Veale, tradeshow and exhibits manager for XN Technologies, agreed. "Do excellent pre-show promotion, and look to locate in high-traffic areas – near restrooms and food concession stands, for instance (next time)," he said.

One more thing: Should you try to be jazzy or loud to compensate for being out of the way? That depends, said Veale. "It's not our style, but it could be effective depending on your industry, the type of crowd and who you're trying to attract."

 

What Exactly Is a 'Bad' Location?

Sure, there are ways to overcome a less-than-perfect booth location. But in some cases, your location may not be as bad as you think.

According to Skip Cox, president of Exhibit Surveys, location doesn't impact exhibitor performance all that much. Statistically, several other factors, including promotional efforts and interest in your product, control exhibitor performance more than location.

Having said that, Cox admits there are locations that are just plain bad. There are really very few of them in nice rectangular halls, but in facilities with multiple halls and off-site locations, exhibitors can find themselves lost in the shuffle.

If you find yourself in a remote hall or in a ballroom off the beaten path, you could have a problem.

Some floorplans have built-in challenges, like dead-end or split aisles, Cox said. The latter occurs when an island display occupies the middle of an aisle, forcing attendees around it.

That means exhibitors on either side miss the traffic that flows around the opposite side of the island display.

10 Ways to Make Lemonade From a Lemon Booth Location

Stuck in the back corner of the hall or behind a column? Miss out on getting into the main exhibit hall? Here's how you can see all your clients, steal your competitor's clients too and have a successful show:

1. Send out a pre-show mailer.

It doesn't matter if it's an elaborate press kit or a quick e-mail, send something telling clients and prospects you're not going to be easy to find, but the extra effort will be rewarded.

2. Sponsor a coffee break.

Talk show management into allowing you to sponsor a coffee or beverage break. Then put a very colorful sign nearby with a map to your booth and a prize or discount offer for attendees who find you.

3. Follow your nose.

The sense of smell is powerful enough to lead attendees to something that just might be good to eat, like popcorn, fresh baked cookies or homemade bread.

4. Give them a yellow brick road.

Convince show management to let you place stickers on the aisle carpet leading attendees to your booth. These can be arrows, footprints or pictures of your product.

5. Give them what they want.

Do some serious brainstorming and come up with a novel – a really, really novel – promotional item that will allow people to wear or carry your logo to the masses. The right item will cause people to ask where they can get one for themselves.

6. Let Elvis do your talking.

Hire costumed temps to hand something (samples, coupons, flyers with maps to your space) to attendees as they come into the facility. Some show managers will let you rent space or will designate a specific location for this activity.

7. Give them the shirt off your back.

Dress your entire staff in shirts with a map to your booth on the back and your logo on the front.

8. Sponsor headrest covers on the shuttle buses.

Put your logo and booth location on the back of every shuttle bus seat headrest so that everyone knows how to find you once they are in the hall.

9. Take advantage of exhibitor presentations.

Some shows offer exhibitors an opportunity to give educational presentations that include the chance to slip in a pitch for your company and location. Once again, be sure your pitch includes a map of the exhibit floor with your space highlighted.

10. Network like a madman!

Take advantage of every networking event. Pass out business cards with your booth number on them – maps too if your booth is hard to find. Buy drinks, dinner and pass out promotional items or discount coupons to everyone you meet or see.

10 ½. Brownnose the show manager.

Don't be afraid to talk to show management about your dilemma. The more they know that you are serious about maximizing your presence at their show, the more likely you'll be to get first option on a better location if someone pulls out or is a no-show.

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