Dallas CC Audit Addresses Billing System

A yearly audit of the Dallas Convention Center by city officials found problems with the facility's billing system. Of four sections outlined for discussion, officials noted two areas of concern.

The convention center was reprimanded for not demanding payment of invoices more quickly. A citywide administrative directive calls for all delinquent accounts to be issued a payment demand letter from the city attorney's office after 30 days.

Interim Center Director Daniel Huerta said, "We'll make every effort to comply." However, he pointed out, "We have a history with our clients and we know, based on our history, that the accounts will be paid." He added that, while a 30-day grace period may be enough time, for instance, for the water and power department, convention center clients bring millions of dollars to Dallas and, in many cases, return on an annual basis.

Also, city staffers said they want the convention center's accounts payable and accounts receivable responsibilities assumed by different departments. Huerta explained that the two had been combined because of budget cuts that created understaffing.

Two other aspects of the center's billing practices the city looked at were determined to be in good shape. They applauded the center's staff for the speed with which invoices are prepared and sent out. Also, the center is on track with automating all records previously handled manually.