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RFID Advancing Slowly, May Catch On in 2005

By Margo McCall -- Tradeshow Week, 1/10/2005

Proponents say the high cost of badges remains big obstacleWill 2005 be the year that Radio Frequency Identification takes off? The new scanning technology has the potential to revolutionize lead retrieval and access control, and replace bar codes and magnetic stripes. But as is the case with many new technologies, the costs of implementation are still too high when compared to the potential benefits.

Still, there are some signs that RFID is beginning to take hold. Several organizers have deployed RFID at small events. And the Intl. Assn. for Exposition Management not only included a well-attended session on RFID at its annual meeting, but experimented with the technology for access control by fitting Future Focus seminar attendees with RFID-enabled badges.

The big advantage of RFID over bar codes is speed. RFID reads data in milliseconds, while bar codes take seconds and can be hard to read if the badge is bent. RFID also allows more sophisticated attendee tracking and has the potential to generate reams of data. But organizers currently paying pennies for bar code badges are unlikely to start using tags that cost from 50 cents to $3 each unless the benefits justify the higher costs.

Vaughn Dietze, president of Chicago-based Dietze Enterprises, a producer of RFID tags for lead retrieval, has wrestled with the cost issues for years. He said he's been able to reduce the cost of tags to the equivalent of a magnetic stripe card by printing them on paper.

Dietze, who has been in the registration business since 1970, said he deployed RFID for lead retrieval at Shorecliff Communications' RFID World last year. "The exhibitors really like it because it's so easy. The next question is, 'What's it going to cost?' which is a stumbling block for a lot of people."

Although not well known in the tradeshow industry, Avante, a Princeton Junction, N.J., company, already has several deployments under its belt, including Ziff Davis' Business 4Site, the Packaging Machinery Manufacturers Institute's annual meeting, and Convention Management Group's Food, Dairy & Beverage Exposition.

"It's picking up, but not as fast as we wanted it to," said Kevin Chung, CEO of Avante, a subsidiary of the adhesives firm, AI Technology. "Tradeshow industry people have to want to use it. They have to really want to know the data."

Avante holds more than 20 patents, including many on RFID tags. That makes some vendors in the field nervous. Dietze, who won a product award at the recent Exhibition for the Incentive, Business Travel & Meetings Industry in Barcelona, said he has consulted with a patent attorney just to be sure. "We were told that we do not infringe on the Avante patent," he said.

Chung, who estimated that his company has spent $2 million to $3 million on developing the technology since 1999, said he has already warned some small shows about Avante's patents. "A few shows are infringing. We told them to cease and desist," he said.

Chung declined to name the shows, but he said that if Avante decided to pursue a lawsuit, "a whole chain of people" would be named.

Still, he said his company is less interested in suing someone and more interested in leasing its RFID portals, which go for $1,000 each, and in providing RFID tags. "Most small vendors don't have much money, and all we'd be doing is pushing them into bankruptcy. Normally, for the most part, we want to be friendly."

Corbin Ball, a consultant who specializes in meeting industry technology, said he hopes that intellectual property fights won't dampen the uptake of RFID. "The patent question will be an interesting thing," he said, adding that, "the courts have been discouraging these broad, overreaching patents."

Another potential pitfall centers on attendee privacy. But proponents say RFID entails no more loss of privacy than bar codes or magnetic stripes. A lot depends on what frequency is being used and whether the application is active or passive. Active tags can carry more data and be read at longer ranges. Ultrahigh-frequency RFID, operating at 915 MHz, has a maximum range of 12 feet, compared to high-frequency RFID, operating at 13.56 MHz, with a maximum range of 3 feet.

Still, Ball sees the biggest hurdle as the cost of tags, which he doesn't believe will become affordable for trade-show organizers until after the technology has been embraced by other industries. "That's going to drive costs to less than a penny. Those days are coming, but it's going to be a few years before it's in widespread use."

 

RFID Primer

  • Technology in widespread use for toll booths and tagging farm animals
  • Adoption being pushed by RFID mandates by Wal-Mart and the U.S. Department of Defense
  • Can be used actively or passively
  • Potentially useful for lead retrieval, access control and monitoring continuing education credits
  • Available in 13.56 and 915 MHz frequencies, capable of different scanning distances and rates
Advantages
  • Faster scanning
  • Transparent attendee monitoring
  • Better session tracking
  • More difficult to counterfeit
  • Yields more data
Disadvantages
  • Badges still expensive
  • Difficult to scan large numbers of people
  • Presents privacy concerns

Organizers Become RFID Guinea Pigs

It takes courage to be the first to try out a new technology. But so far, a handful of show organizers have summoned up the courage to try out Radio Frequency Identification.

Shorecliff Communications used RFID for lead retrieval at last year's RFID World in Denver, which drew 1,200 attendees and 70 exhibitors. The Southern California-based Shorecliff has previously distributed RFID-enabled badges for attendees. But because the technology is still expensive and in its early stages, Shorecliff President Tim Downs doesn't view it as practical for tradeshows and conferences yet. Downs, whose company produces about a dozen RFID events, said the RFID industry first needs to master supply-chain management applications.

Another RFID guinea pig is the Packaging Machinery Manufacturing Institute, which used Avante's RFID portal system to track attendees at its September annual meeting in Milwaukee. "Our members are actively involved in helping solve the RFID challenge from a machinery perspective. We wanted to illustrate the technology live and show how it works; how simple it is and yet how complex it can be," said Matt Croson, director of member services for PMMI.

During the experiment, PMMI tagged 225 attendees and monitored their activities through a handful of strategically placed portals. "We had fun with it," said Croson. "During breaks and before the next session, we announced who the first person to enter was. We wanted to make it tangible."

Although Croson said the technology "worked like a charm," he said there's not yet a business case for RFID due to the cost of renting the equipment and distributing the tags.

More than 150 attendees at the Intl. Assn. for Exhibition Management's annual meeting were tracked by an RFID system provided by ExpoExchange, which is offering RFID to monitor session attendance, exhibit hall attendance and lead retrieval.

IAEM President Steven Hacker said the goal was to familiarize members with how RFID could work. "It is certainly the path of the future, and certainly a technology that is going to have an impact on all of the event industry," he said.

And Ziff-Davis used it to monitor the activities of the 2,000 people who attended the Business 4Site technology conference last June in Los Angeles. Vice President Jim Hasl said the intent was to improve the visitor experience, as well as yield data to help design more satisfying future programs.

Surprisingly, no attendees complained about having their data scanned as they moved throughout the conference. But Hasl said the technology didn't function as smoothly as expected. "We had a lot going on. We had people on multiple floors. There were a lot of different in and out points and the physical logistics of the conference presented some challenges," he said.

Hasl said before it will be embraced, RFID must be at least as efficient as the technologies it's replacing. "I think it has some real possibilities, but I don't think it's quite there for meeting deployment," he said. "The basics have to be right before you get into the bells and whistles. You don't see boxes walking around the warehouses, but I'm sure if you did there would be challenges."

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