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Greening: Doing More for Less

By Stephanie Corbin -- Tradeshow Week, 1/12/2009

When people talk about greening in the meetings and convention industry, the topic usually is hand-in-hand with another one – the cost of doing so.

That's no surprise when some greening features do cost a little more than their traditional counterparts.

Until now, the extra charges haven't kept the trend from spreading, with more and more meetings and conventions opting to green the events. But with the United States in an official recession, the same planners who previously had greening on the forefront of their minds now are looking to save money and make their events affordable, said Deborah Sexton, president and CEO of the Professional Convention Management Assn.

“When we reached out recently through education to talk to many of our members about what's the most pressing thing (they're facing), ... not one person mentioned greening,” she added. “Which last year, ... without the economy as a challenge, ... greening was No. 1. So that's problematic.”

However, there are plenty of greening ideas that don't carry an additional cost for planners, such as switching from bottled water to water stations.

“Here's my concern: I think with the economy the way it is today, there is a huge number of people out there who believe being socially responsible, putting on green meetings, is more costly and more expensive than what they're doing today,” Sexton said. “So I'm afraid ... that they will push this to the side.”

So, what green options are available to conventions and meetings that cost the same – or less – than the traditional ways?

“A piece of paper is a white flag of inefficiency,” said Corbin Ball, president of Corbin Ball Associates. “There are different ways of promoting, but they don't use paper.”

Ball, a meetings technology consultant, had several suggestions for eliminating paper from meetings – thereby lessening the carbon footprint of the event and saving printing and paper costs:

  • blogs, podcasts and viral techniques to market the event
  • electronic exhibitor kits if the event has a tradeshow component
  • on-demand printing stations
  • mobile phones for polling and networking

“You have to know your audience,” he added. “This isn't for every audience.”

Ball wasn't the only one to suggest printing alternatives as a sustainable option that also is a cost-saving measure.

Carol Ingersoll, GES Exposition Services vice president of national accounts, said using a local printing company at the convention location will save shipping costs.

She also recommends putting what would be printed on a branded memory stick, instead of printing it out. Ingersoll said she recently priced it, and if 1,000 are bought, they're each about $5.

“It's cheaper than printing,” she added.

Ingersoll and Ellen Beckert, Freeman's corporate director of marketing and communications, both said carpeting entry areas and main aisles of an exhibit hall is less expensive than carpeting wall-to-wall and reduces the amount of waste from a show.

Freeman and GES also offer recyclable carpet options that carry the same pricing structure as previous options.

“There are many things that can be done to reduce, recycle and reuse without costing any more and perhaps even save money,” Beckert said. “Often, we all continue to just do things at an event year after year because we have always done it. Now is a perfect time to look at each area of the show and evaluate whether it is still providing value to attendees or can be reduced or even eliminated.”

Other areas the GSCs recommended waste reduction are signage – sourcing graphics locally and having signage that can be reused for several years, recycling post-event waste and donating items to charities in the areas where the events are held.

But, as Ball points out in an article, “45 Ways to Use Technology to Green Meetings,” available on his company's Web site, technology also is an easy way to make an event more sustainable.

One of the companies Ball recommends, Certain Software, recently has started promoting its products as green, said Rick Borry, Certain's chief software architect. Certain has software for online registration, event management, continuing education and membership management.

Borry said if he had pitched the products as sustainable five years ago, people wouldn't have cared about that aspect, even though Certain was inherently green then, too.

Three overall reasons exist for interest in the software, he added:

  • It adds to the attendees' and exhibitors' experiences.
  • It increases planners' efficiency.
  • It reduces waste.

“It seems to me ... that people are now looking at the third reason more,” Borry said. “We market to all three major reasons.”

The software eliminates paper, allowing users to generate reports online and distribute them through e-mail, he added. The content also is stored on central servers, conserving energy because clients don't need to host the servers and equipment internally.

In addition to using technology to eliminate paper, Ball stressed simple ways to green that make economic sense, like buying locally and reducing amounts of products.

“There's confusion out there on how to continue to do the right thing,” Sexton said. “And frankly, I think we just have to continue to try.”

 

20 Tips for Going Green Through Technology

Making a meeting or convention more sustainable doesn't have to necessarily cost more or involve lots of expensive changes. In many cases, simple uses of technology cut down on that No. 1 greening hurdle – paper.

TSW Senior Assistant Editor Stephanie Corbin recently spoke to Corbin Ball of Corbin Ball Associates about his article, “45 Ways to Use Technology to Green Meetings.” Here are some of his tips.

1 Electronic databases of meeting facilities

Paper meeting facility directories and brochures have filled meeting planners' file cabinets for years. Far more complete, searchable and free databases of meeting venues are available online, eliminating the need for printing, mailing and storing of paper. Examples are: www.mpoint.com, www.cvent.com and www.sitevisit.com.

2 Electronic RFPs for securing meeting space

“Flat-file” Word documents routinely are mailed, faxed or sent by e-mail by planners to venues when meeting space is needed. These paper-based methods must be re-entered into a venue's system before responding. Web-based means of requesting and booking meetings space are available, such as www.starcite.com and Meeting Site Resources, www.meetingsites.net.

3 Online meetings space booking

Direct booking of meetings space completely through the contract stage is beginning to take hold, at least for small, simple meetings. MeetingBroker, www.meetingbroker.com, and Worktopia, www.worktopia.com, are two companies that provide Web-based solutions.

4 E-mail and blog promotion of meeting and events

E-mail and Web marketing can target audiences more directly and less expensively than printing and mailing paper promotions.

5 Virtual site inspections

Interactive, 360-degree views and interactive Web maps of meeting facilities are able to help planners narrow down their options without visiting every potential meeting facility.

6 Paperless online registration and confirmation

Web registration – compared with the old way of paper registration forms, manual processing of checks and credit cards and mailing of confirmations – reduces the cost and paper by 90 percent or more, while at the same time increasing customer service and reliability. More than 200 attendee management products are linked at www.corbinball.com/bookmarks.

7 Online housing and room block management

Managing room blocks often is a highly paper and fax-intensive task. Online room block management tools, such as Passkey, www.passkey.com, and Travel Planners, www.tphousing.com, or those provided through Web-based attendee management solutions, such as Certain, www.certain.com; Cvent, www.cvent.com; eMeetingsOnline, www.emeetingonline.com; and ePly, www.eply.com, are able to help manage these blocks electronically and much more efficiently.

8 Electronic contracts and digital signatures

Although not used widely, the ability to sign documents electronically is available and could be used to eliminate the express mailing of multiple copies of paper contracts.

9 Exhibit sales and floor plan management

Some tradeshow floor plans still are managed with a large sheet of paper and Wite-Out. Electronic tools, such as www.expocad.com and www.a2zinc.net, are able to manage the floor plan completely online and greatly assist in managing exhibitor details as well.

10 Electronic exhibitor kits

Exhibitors at large tradeshows commonly receive an exhibit kit that can include hundreds of pages of documents and forms for ordering exhibit space, decorations, audiovisual, electrical, shipping, drayage and much more. Putting all of this online reduces paper and increases efficiency.

11 Electronic surveys and programs

There are many Web-based tools and mobile applications that are able to capture and tabulate audience satisfaction and learning and have programs and agendas – often in real-time – to make midcourse corrections during the meeting if needed. Electronic programs and agendas are available in a variety of methods, such as www.ntag.com, www.spotme.com and through phone/PDA-based systems, such as www.visiontree.com and www.nearspace.com.

12 Audience response and voting systems

Electronic keypads are able to capture survey details, perform secure audience-delegate voting electronically and tabulate much more quickly and more accurately than paper-based systems. Audience polling tools include www.braehler.com, www.hypermaster.com and www.pcipro.com.

13 Electronic appointment scheduling

The ability to conveniently schedule meetings at events using Web-based tools are able to improve the value of the meetings greatly. Online tools include www.scheduleflex.com, www.cistems.com and www.wingateweb.com.

14 Electronic message centers

Paper notes on a corkboard not only are unsightly and waste paper, but also they are not easy to search and use. Electronic messaging systems, such as www.jotmessaging.com, are able to provide event attendees a search engine and messaging system that uses both mobile phones and computer terminals, while retaining attendee privacy.

15 Course notes printing/download stations and onlinecourse notes

Instead of printing out notes in advance for the estimated meeting room attendance, attendees are able to print out the notes they desire at central printing stations, download them to a USB drive or be provided with online course notes before, during and after the meeting.

16 Electronic exhibit product directories

Not only do these systems reduce paper, but also the Web-based tools are able to be used in show promotion, as well as extend the life of the meeting since the searchable database can be kept online after the event.

17 Digital signage

Advances in digital signage software and reduction in the costs of flat-panel displays make digital signage the environmentally responsible choice, as well as improve branding for many planners and venues.

18 Banquet seating

Banquet seating for events usually is labor-intensive, with one or two temporary staff sitting in front of a large paper seating diagram. Technology are able to provide more efficient electronic methods to accomplish this task. One resource is www.perfecttableplan.com.

19 Continuing Education Unit tracking

Companies provide radio-frequency identification systems that automatically record and tally individual attendance at sessions using a small computer chip on the badge, reducing the cost, time and inconvenience of paper-based systems. Companies such as AllianceTech, www.alliancetech.com, and Sherpa, www.sherpa-solutions.com, provide these identification systems.

20 MP3 downloads for conference recordings

Convention cassettes and CD recordings have been a mainstay of large meetings for years. Companies such as Conference Archives, www.conferencarchives.com, record digital MP3 files that can be previewed and downloaded from a Web site. Because the CDs do not need to be burned in advance for sale, the turn around time is faster as well.

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