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When “On the Record” is “On the Record”
September 7, 2007

The question of whether or not something someone said is on or off the record has come up a few times around the Tradeshow Week newsroom in the last few weeks.

When I call someone for a story my usual greeting is, “Hi, my name is Rachel Wimberly, I am a reporter for Tradeshow Week magazine and I am working on a story about …”, whatever that story might be.

Now, in this greeting two things are worth noting. I not only say I am a reporter, but also that I am working on a story.

Recently, I called someone up, identified myself and started asking questions. We talked for at least 20 minutes and then, right before I thanked them for their time and hung up, this person, actually a public relations representative, said, “So, are you going to quote me on any of what I said?”

Here’s the deal: If a reporter calls you up, says they are working on a story, asks you questions and you answer them, unless you say in the beginning, “Can this be off the record?” - of which any ethical reporter would certainly oblige - a reporter thinks it’s all ON the record.

Just to be clear, when the person asked me if they were being quoted, I, of course, said “Yes.”

In the same vein, TSW Editor-in-Chief Michael Hart recently called up yet another PR representative, identified himself, said he was working on a story, asked the PR rep a question, which they answered, and hung up. At no point did that person ask not to be quoted or whether or not the question was on or off the record.

So, the magazine comes out with the story with a quote by the person, who was truly displeased, saying they had no idea they were on the record.

I read this great piece of advice in a magazine given by a PR person for people who talk to the media: When a reporter calls you up, assume everything is on the record, unless it’s stated otherwise.


Posted by Rachel Wimberly on September 7, 2007 | Comments (1)


October 9, 2007
In response to: When “On the Record” is “On the Record”
Kathy Buckley commented:

Thanks, Rachel. I've covered government (local fire department to US Congress) and everything else. Now I cover wine and travel. And, honestly, it surprises me so few people (owners and PR) in these luxury categories think I would call them, say I was working on a story, and not quote them. (Yes, I may not quote them but that happens in the writing and editing). Think of making a cold sales call and when the person expresses interest, do you take the order, hang up the phone and kill out the order? I can understand it when I am at a location and chat up the barman or the vineyard worker for background. (Thankfully, for me, the company obviously does not have a press policy). But the issue is (all owners and PR firms print this out): If Rachel or I call you and say we are working on stories. guess what, you are part of the story. You can talk, not talk, go on background or off-the-record. But that is up to you. Remember: If I didn't want to quote someone, I'd call my mom.





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