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The Evolution of MatchMaking: Enhancing the Tool
August 24, 2007

First of all, the term ‘matchmaking’ is so last year. While matchmaking sounds like something from the time of Fiddler on the Roof, ‘social networking’ sounds enticing and interactive like something you’d find on MTV. In 2007, people are all about social networking. But what’s the difference? 

 Thanks to introNetworks for the audience graphic.

While traditional matchmaking tools group attendees based on their company, job title, interests, and offer people a chance to exchange contact information, social networking tools offer a fully interactive experience. Instead of filling out a fixed form with limited criteria, social networking tools create a personal profile and list whatever information about yourself that you want the world to know, whether it’s professional information, musical tastes or what kind of dogs you have. In addition, they let you upload a picture, show a list of other people with whom you’ve ‘networked’ and let you search for other users based on any of the information listed in their profiles. 

 

Matchmaking tools only introduce people. It is then up to the attendees to follow up with whatever contacts the matchmaking tool qualifies as good leads. Matchmaking tools do nothing to facilitate or catalyze relationship building between attendees.

 

On the other hand, social networking tools allow people to search and browse other users’ profiles for specific interests and information. While traditional matchmaking programs make introductions, social networking tools build communities.  Social networking tools provide channels of user communication within the system to better facilitate attendee interaction.

 

The whole purpose of events is to provide people with the opportunity for face-to-face interaction. The features and capabilities of social networking tools provide a great segue into the event experience.  One question lingers: If social networking tools can truly provide attendees with a productive and interactive pre-event communication experience, why haven’t more events provided this service to attendees?


Posted by Stephen Nold on August 24, 2007 | Comments (2)


August 24, 2007
In response to: The Evolution of MatchMaking: Enhancing the Tool
Oscar Alarcon commented:

Stephen, The development of online social networks has come a long way. They continue to shown me how small of a world I live in. After “friending” my waitress last night at F’s Steakhouse, I am thrilled to see that my degrees from Kevin Bacon have dropped from 7 to 3 (that much closer to stardom). There apparently was a network lineage through her cousin’s-babysitter’s-landlord’s-band mate’s-sorority sister’s-future ex-boyfriend. But what does that mean for the meetings industry? Nothing. The way businesses evaluate social networks is different than the rest of society. While event management might look at ROI and attendance building metrics to determine if implementation is successful, I am concerned about the percentage of my friends using the tool and the comments people leave on my vacation pictures. A different approach is needed for event networking and could be the reason why more events don't provide this service. Should the focus of event management migrate from ROI & attendance building to community building and content generation?




August 27, 2007
In response to: The Evolution of MatchMaking: Enhancing the Tool
Stephen Nold commented:

Oscar, I agree that online social networking is a different tool than business networking tools. I am not certain what different approach is needed for show producers and meeting planners to understand how these tools can develop their own specific communities, even as a subset of the larger 'world' community. This may indeed generate a greater appreciation for content over the desire for immediate ROI. stephen





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